Legal

Keeping it Real

πŸ” Privacy Policy

Effective Date: May 2025

Imaginations USA ("we", "our", or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website, https://www.imaginationsusa.com (the β€œSite”).

1. Information We Collect

We collect the following personal information when voluntarily provided by users:

  • Name

  • Email address

  • Phone number

  • Business or shipping address

  • Order details or project information

We do not collect or store payment information on this website.

2. How We Collect Information

Information is collected when users fill out:

  • Contact forms

  • Quote request forms

  • Inquiry or custom order forms

3. Use of Information

We use your information to:

  • Respond to inquiries and quote requests

  • Provide and improve our services

  • Send relevant communications

  • Analyze website traffic and user interaction via analytics tools

4. Third-Party Tools

We use the following third-party services:

  • Google Analytics: to understand how users interact with our site

  • Facebook Pixel: to measure the effectiveness of our advertising

These third parties may use cookies and similar tracking technologies.

5. Data Sharing and Selling

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

6. California Privacy Rights

Although we do not specifically target California residents, we may receive inquiries or orders from California. If you are a California resident, you may request to access or delete your personal data as required under the California Consumer Privacy Act (CCPA) by emailing us at: [email protected].

7. Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from minors.

9. Contact Us

For any questions about this Privacy Policy or your personal data, contact us at:
πŸ“§ [email protected]

πŸ“„ Terms of Service

Effective Date: May 2025

Welcome to Imaginations USA. By accessing or using our website located at https://www.imaginationsusa.com, you agree to be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Site.

1. Services

Imaginations USA provides custom embroidery, screen printing, heat transfer, and related brand development services.

2. Use of the Website

You agree to use the website lawfully and not for any illegal or unauthorized purpose. You may not attempt to gain unauthorized access to any part of the Site or its systems.

3. Intellectual Property

All content on this Site, including images, logos, text, and graphics, is the property of Imaginations USA or its partners and is protected by copyright and trademark laws. You may not reproduce, modify, or redistribute content without written permission.

4. Quotes and Orders

Quotes are provided based on the information you submit. Final pricing may vary depending on materials, complexity, and production timelines. Submitting a quote request does not constitute a contract or order confirmation until verified by our team.

5. Limitation of Liability

We strive to ensure accuracy and timely service, but we are not liable for any damages or losses resulting from your use of the Site or any service delays beyond our control.

6. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content or practices of those websites.

7. Termination

We reserve the right to terminate or suspend access to the Site for any user who violates these Terms or engages in unlawful or abusive behavior.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Site constitutes your agreement to the updated Terms.

9. Contact

If you have any questions about these Terms, contact us at:
πŸ“§ [email protected]